Support Videos

Help is never far away. You will find some useful videos and articles below.

Please don’t hesitate to contact us should you need any assistance.

This video shows you how to change your battery for our most common hearing aid types.

If you need assistance after watching this video, please contact us.

Your hearing aid will make a beeping noise when your battery is running low and requires replacing.

Don’t forget to open your hearing aid battery door at night to help your battery last longer.

Choose the correct video from the selections below, by recognising your wax filter dispenser

Life can be challenging at the best of times. These tips should help make life a little easier if you are having some difficulties with your hearing.

• Visiting cafes and restaurants
• Business meetings
• Family gatherings
• Phone calls
• Watching television
• Around the house

News and Articles

Hearing Loss and Dementia

Hearing Loss and Dementia

A growing body of research suggests that there is a relationship between hearing loss and reduced cognitive function in older adults, including an increased incidence of dementia.

treat hearing loss

5 reasons why you should treat hearing loss

Humans have five basic senses: touch, sight, hearing, smell and taste. The sensing organs associated with each sense send information to the brain to help us understand, perceive and enjoy our world around us.

sudden hearing loss

What is sudden hearing loss – Everything you need to know

Hearing loss typically happens gradually over a long period of time. In contrast, sudden hearing loss is a rapid drop in hearing that occurs over a period of 3 days or less. It is often noticed upon first waking in the morning and is characterised by an unexplained reduction in hearing ability.