How to Prepare
Prior to your appointment, think about what you would like to ask the audiologist and how we can help meet your needs.
In particular, we are interested in the issues you are experiencing which might include hearing difficulty, tinnitus (a noise in the ears which often sounds like ringing, buzzing or roaring), dizziness, pain or a feeling of fullness in the ear.
If applicable, it is helpful for us to know where you are having difficulty hearing such as watching TV, meetings at work, shops, gatherings with friends, or family functions. You might also like to share what impact these difficulties are having on your life. Jot down any questions that come to mind and feel free to invite a friend or family member to join you.
You Talk, We Listen
Upon arrival at the clinic you will be looked after by a client care representative. They will ask you to complete a short questionnaire about your hearing and ear health.
You will then be greeted by your audiologist and taken to a soundproof room. They will take the time to listen and learn about you, your history and what you are experiencing. The audiologist will then explain and conduct a thorough hearing assessment using the most advanced diagnostic equipment.
The Hearing Assessment
Middle Ear Test: This is to determine if you have any issues in your middle ear or in the tube between your nose and ear. A small plug will be placed in your ear and you will feel changes in pressure and hear beeping sounds. This is a painless procedure.
Hearing Test: You will wear headphones and will be asked to press a button each time you hear a sound.
Speech Test: You will repeat words that are presented through the headphones at different volume levels.
Tinnitus Evaluation (if applicable): This may include a measurement of the pitch and loudness of your tinnitus.
After these tests, the Audiologist will discuss the results with you. We will provide clear information on your options and the best way forward to treat your hearing condition.
What Happens Next?
A comprehensive report will be sent your referring doctor. The report will include recommendations for the next steps in the treatment of your hearing, tinnitus or ear problems. You may also request a copy of the report.
Based on your hearing test results and discussed difficulties, the audiologist may suggest trailing hearing aids. If you would like go ahead with this, the audiologist can set them up for your particular hearing loss at the assessment appointment. You can trial the hearing aids for 1 to 2 weeks. The trial is free and there is no obligation to purchase hearing aids when the trial period had ended.