Tell us a bit about yourself
I enjoy travelling with my husband in our caravan, capturing memories through photography as we explore new places. Spending time with our family, especially our grandchildren, is also a big part of my life and brings me immense joy.
How long have you been working for Neurosensory?
I’ve been with Neurosensory for 20 years.
What is your education/training background?
Before joining Neurosensory, I spent 19 years at Energex (Queensland’s electricity provider), In 2005, I joined the Neurosensory administration team at the Brisbane clinic. I was fortunate to be sponsored by the company to complete a Certificate IV in Hearing Aid Evaluation & Prescription and a Diploma of Audiometry at TAFE, graduating in 2008 as top of my class. Since then, I’ve held various clinical roles, including Senior Clinician in Charge for the Brisbane South region for many years. Two years ago, I relocated to the Brisbane North region and am now based at our new North Lakes clinic.
What are your specialties?
Hearing rehabilitation — particularly helping clients improve their quality of life through hearing aids and assistive technologies.
What inspired you to get into audiology?
It was quite accidental! At the time, I was a mum with young children and applied for an administrative role close to home. Looking back, it was one of the best decisions I’ve ever made.
What is your favourite part of the job?
I love the challenge of finding the right hearing solutions for my clients, especially when working with ENT Specialists on complex cases. Conditions like Meniere’s disease, otosclerosis, acoustic neuromas, sudden sensorineural hearing loss, and autoimmune-related hearing loss keep the work both challenging and rewarding. And I have a particular interest in Acoustic Neuroma’s, as I’ve assisted my father through the challenges clients can face. One of the most fulfilling moments is hearing how clients’ lives improve — even through small changes. A recent client told me her new favourite sound is the rain — something she hadn’t heard for many years. It’s those moments that make this work so meaningful.
What is the most challenging part of your job?
After building long-term relationships with many clients over 20 years, it’s always difficult to hear when one of them has passed away.
If you weren’t in audiology, what would you be?
A landscape photographer — combining my love of nature, travel, and photography.
What excites you most about the future of audiology?
I’m excited about the incredible advancements in hearing technology. Clients are experiencing outstanding results with the new Phonak Sphere hearing aids, especially in challenging listening environments like background noise. Over the past 20 years, the technological leap has been phenomenal — and I’m especially interested to see where medical research leads, particularly around cochlear stem cell implants. I hope to see those developments come to life in my lifetime.
