Free Hearing Services for Pensioners and DVA Clients

If you are a HSP eligible pensioner or DVA client, you are entitled to:

• hearing tests at no cost to you
• hearing aids/devices that are at no charge or subsidised

Only an accredited provider, such as Neurosensory, can provide this government service. Providing hearing aids for pensioners allows everyone to access a better quality of life.

No waiting time for government approval, we can carry out an instant HSP eligibility check.

Our HSP hearing services are available at all of our clinics in Brisbane, Toowoomba, Sunshine Coast, Gold Coast, northern New South Wales, Sydney, Melbourne, Geelong and Hobart.

Neurosensory is committed to sourcing the best devices at the best value for our clients and we abide by the Audiology Australia code of conduct which can be viewed here.

Neurosensory has agreements with all of the major manufacturers enabling us to customise your hearing program and choose the best device for you. Our Audiologists are not paid commissions for hearing aid sales.

HSP Voucher scheme eligibility

You are eligible for the voucher scheme if you are an Australian citizen or permanent resident or live on Norfolk Island, are aged 21 years or older, and are:

• a pensioner concession card holder or their spouse
• a Veteran Gold Card holder or their spouse
• a Veteran White Card holder (hearing-specific conditions) or their spouse
• a member of the Australian Defence Force, including the:
  • Permanent Navy
  • Regular Army
  • Permanent Air Force
  • Reserves in continuous full-time service
• referred by a Disability Employment Service.

A Commonwealth Seniors Health Card does not provide eligibility for the program.

Learn about the process of getting hearing support under the voucher scheme.

If you are a pensioner or DVA client the Hearing Services Program is now a simple process for hearing services:

• Click here or call Neurosensory on 1300 965 513 to request an appointment.